"It was good to know that Mummy was in a safe place where she could be so well cared for; she looked so peaceful on the day before she died that it was lovely to see and helped the whole sad process very much. With best wishes and many thanks for the help and support that Springfield House has been over the last four years, and for the brilliant work that Marie, Dani and staff put in to make it such a homely place." 2026

"To dear Marie, Dani and all your lovely staff (esp Mary, Rachel, Nava, Sarah). I just wanted to say how grateful we are for everything you did for both Mum and Dad. Dad especially - as he lived with you for over 3 years.Although it was a relief with him passing, we’re all devastated.There are so many happy memories though, thank goodness. With lots of love and gratitude." 2026

"Dear Marie and all the team at SF. A huge thank you for everything you have done for our Mum and Dad over the past 3 1/2 years. The passing of Dad this morning was so peaceful and the kindness and the support all the staff have given us has been truly amazing. Springfield has been such a big part of our lives over the past few years, and we will surely miss you all. I hope to pop in on Saturday afternoon for the SF Garden Party.  It will be nice to see you all.

With best wishes and thank you again." 2026

"Just wanted to say thank you so much for organising such a lovely Christmas party yesterday.  It was clear how much the residents were enjoying it and I thought the singers were great too! Mum enjoyed her glass of wine and the delicious food and we had our own jolly little party upstairs with her.The decorations that you have put up are so lovely and it all looks very festive.  First Christmas party this year!" December 24

"Please pass on our thanks to the wonderful Springfield staff who helped get Mum and Dad out this afternoon.  We thought Mum looked lovely. We do appreciate your continued support in caring for our parents." September 24

"Today is Dad's 1st anniversary of his arrival at Springfield 🍾 🥳 🙌 . Very grateful as ever for all you have done over the past year to take such great care of him. He is so very precious to us and he is in a much better place physically and socially than he was 12 months ago!" July 24

"Even now, [xxxx] has no difficulty recalling happy evening visits to his dad at Springfield 30 years ago. When we were debating the move, he was heard to say with real conviction "Well, I've seen the place in action and I know I like it!" It's a warm and lovely tale to tell. I am so happy he is there".  August 2023